Frequently Asked Questions

Many SEYA products can be personalised with options such as names, text, colours, fonts, images or other product-specific choices. The available options are shown on each product page.

Yes. Send SEYA your idea, required size, quantity, preferred colours and required date. We will confirm design feasibility, production requirements and pricing before proceeding.

Material and product specifications are shown on the individual product page. Because products are 3D printed, slight layer lines or small surface variations can be a normal part of the manufacturing process.

Where colour customisation is available, the selectable colours are shown on the product page. Available colours can vary by product and current filament availability.

Choose the product, complete the available customisation fields, review your selections, add the item to cart and complete checkout. Please check names, spellings and other personalised details carefully before placing the order.

Contact SEYA as soon as possible. A change may be possible only if production has not progressed too far. Once a personalised item has entered production, changes cannot be guaranteed.

Use the payment methods displayed during checkout. For manual UPI orders, follow the payment and verification instructions shown on the website.

Enter an eligible coupon code in the cart or checkout coupon field. The applicable discount will be shown before you complete the order. Some offers may be applied automatically and may not require a code.

The Latest Offers section on this FAQ page displays currently active SEYA promotions. Offers can change, expire or have product/category conditions, so check the displayed offer details before ordering.

Production time depends on the product, personalisation and order quantity. The applicable production information is shown with the product or order details. Bulk and highly customised orders may require additional time.

Yes. SEYA offers All India delivery. Available shipping charges and options are shown during checkout based on the order.

Log in to My Account and open your Orders to view the latest available order status. You can also contact SEYA on WhatsApp if you need help with an order.

Personalised products are made specifically for the customer, so change-of-mind returns are generally not accepted. If an item arrives damaged, defective or materially different from the confirmed order, contact SEYA promptly with the order details and supporting photos.

Keep the product away from excessive heat and prolonged direct sunlight, and clean it gently with a soft cloth. Product-specific care instructions, where applicable, are shown on the product page.

Yes. SEYA accepts enquiries for corporate gifts, branded items, events and bulk quantities. Send the product, quantity, branding or personalisation requirement, deadline and delivery details through Request a Quote or WhatsApp.

Use the Request a Quote page or contact SEYA on WhatsApp with the product, quantity, customisation or branding details and required date. SEYA will review the requirement and respond with the applicable quotation.

Verified purchasers can submit a review for an eligible purchased product. Sign in to the account used for the order and use the review option available on the website.

Use the Contact page or the WhatsApp help button on this FAQ page for product questions, customisation help or order support.